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FAQ

  • Why price shows different on shopping cart page and checkout page?
    Please note that the price in the shopping cart depends on which country to be delivered.
  • Can I use the coupons after they expire?
    No, you can only use coupons within the indicated time frame.​
  • What shipping method does Mytiktokproducts.com use?
    As we work directly with our own air express shipping partners, we will guarantee the product is shipped as soon as possible. Your products will ship within one to five days of your order, it takes in total 15 to 26 days for the items to arrive. Sometimes it will arrive less than 15 days. Each product may be slightly different depends on the destination countries. US warehouse to US shipping is 4-14 days. Spain warehouse to European countries is 7-14 days. China warehouse to all countries is 14-35 days.
  • What If the Product is Broken?
    If any product is faulty, you are protected under the Mytiktokproducts.com warranty. Assuming the product is still in warranty and was not physically damaged, you can return it to Mytiktokproducts.com and we will repair it. All return cases are handled under our RMA policy: please consult customer support and do not send back any products without obtaining an assigned RMA case number from us. Under the wholesale terms and conditions, customers must pay the cost of shipping to return authorized RMA products back to Mytiktokproducts.com. In the case of sending back repaired or replacement items, Mytiktokproducts.com pays the return shipping cost back to you.
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